GameStop compensating customers for PC version of Deus Ex: Human Revolution

Deus Ex HR

In light of GameStop’s recent decision to pull PC copies of Deus Ex: Human Revolution off store shelves, the company has now decided to compensate customers who purchased the title through the videogame retailer.

In an email from GameStop CEO Paul Raines, customers for the PC version of Deus Ex: HR are being offered a free $50 gift card as long as they bring in the aforementioned message and a receipt/order confirmation. In addition, they will have access to an exclusive "Buy 2 Get 1 Free" pre-owned purchase.

The full email can be read below.

"Dear GameStop customer,

Earlier this week, GameStop removed a competitor’s coupon from standard edition PC versions of Deus Ex: Human Revolution, a recent release by Square Enix. We were not aware that the product box would contain this competitor’s offer. We regret the events surrounding this title release and that our customers were put in the middle of this issue between GameStop and Square Enix, the publisher of this game. And for this, we are truly sorry.

For your inconvenience, we would like to offer you a free $50 GameStop gift card and a Buy 2 Get 1 Free pre-owned purchase. We want to earn back your trust and confidence in the GameStop experience. Please bring in this email and your store receipt or order confirmation from GameStop.com and present it to a Game Advisor.

Sincerely,
Paul Raines
CEO, GameStop
"

[Joystiq]

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Author: Anthony LaBella View all posts by
My first experience playing a video game blew me away. The fact that Super Metroid was that game certainly helped. So I like to think Samus put me on the path to video games. Well, I guess my parents buying the SNES had a little something to do with it. Ever since then my passion for video games has grown. When I found that I could put words together into a coherent sentence, videogame journalism was a natural interest. Now I spend a large majority of my time either playing video games or writing about them, and I wouldn’t have it any other way.

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