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Xbox Live GM Marc Whitten's letter to the gamers

Category: Xbox 360, Posted: 01/03/2008 at 11:36PM CST by Brendon Lindsey, Editor-in-Chief

Xbox Live grrXbox Live General Manager Marc Whitten just sent out a letter in regards to the recent Xbox Live issue which has been bothering many gamers over their holiday break. Rather than give a play-by-play of the entire thing, I'll just say that to make up for it Microsoft will be giving away a free XBLA title (to be determined) and let you read the rest yourself. I assume you can all read, especially if you're reading this sentence.

 

 

Dear Xbox LIVE Members:

During this past holiday season you helped us break a number of Xbox LIVE records. This included our largest sign-up of new members to Xbox LIVE in our 5 year history and just yesterday you broke the record for the single biggest day of concurrent members ever on the service.

As a result of this massive increase in usage we know that some of you experienced intermittent Xbox LIVE issues over the holiday break. While the service was not completely offline at any given time, we are disappointed in our performance. I would like to take this moment to thank you each and every one of you for your patience and understanding as our team has worked around the clock to return the service to a stable state.

At the same time we would like to offer a token of our appreciation to all of you in celebration of record success for the service. And as a thank you for your loyalty during this holiday period, we will be offering all of our Xbox LIVE members around the world access to a full Xbox LIVE Arcade game that will be available to download free of charge. In the coming weeks we will be sharing the specific details of this offer with you.

Thank you again for helping make Xbox LIVE everything that it is today!

Sincerely,

Marc Whitten
General Manager, Xbox LIVE
Gamertag: Notwen

Posted by cowfish13 on 01/04/2008 at 12:49AM

This better not be like the Viewtiful Joe memory card wipe bug where Britney's Dance Beat was given out to some people as an apology gift.

Translation: this arcade game better be good.

Posted by Kester on 01/04/2008 at 02:39AM

Yeah it looks like it could be a pretty cheap cop out technique.

Posted by edb87 on 01/04/2008 at 07:02AM

Meh. As long as it isn't Yaris, I'll be content. ;-p

Posted by bluseychris on 01/04/2008 at 08:09AM

I'd of been happier with a free month myself.

Posted by Corvall on 01/04/2008 at 09:02AM

I just hope it's not one I already own. At least they're doing something.

Posted by Quasar on 01/04/2008 at 03:52PM

My guess is that they'll have to get in touch with the arcade game companies and arrange payment for the games they deem "free." I sure hope to heck it isn't "Cloning Clyde" or "Feeding Frenzy," lol.

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