Over the holiday season, the incredible popularity and vast userbase of Xbox Live managed to break Microsoft’s service, causing intermittent outages over the course of about 10 days. Microsoft has already issued apologies, and even a free Xbox Live Arcade game as a sort of consolation for all Live members.
Well, that’s not enough for some gamers. A Texas-based group of….three….has filed a class-action lawsuit against Microsoft over this issue, seeking compensation for damages such as Live subscription costs and attorney fees. According to the suit, Microsoft was in breach of contract and "failed to exercise reasonable care or competence in communicating information regarding the nature of services offered through Xbox Live."
The Seattle Times has the complete nine-page complaint available for download in .pdf format at their website. I didn’t bother reading it, because I think the whole thing is just silly. These guys should just suck it up like everyone else did. Sh!t happens.
